Returns & Exchanges

πŸ”„ Returns & ExchangesΒ Β 

We want you to be happy with your purchase. If for any reason you’re not satisfied, please contact us within 7 days of delivery.Β Β 

- Returns are accepted on unused, unopened products only.Β Β 
- Due to the nature of handmade soaps and skincare, we cannot accept returns on used items.Β Β 
- Customers are responsible for return shipping costs unless the error was ours.Β Β 
- To start a return or exchange, please email us at ettisoap@gmail.com with your order number.Β Β 

Refunds will be issued once the returned product is received and inspected.Β Β 

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